Tanu Thakur
- Total activity 18
- Last activity
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Activity overview
Latest activity by Tanu Thakur-
Tanu Thakur created an article,
How to Update Your Password?
Change Your Password While Logged InIf you can sign in to Zendesk, follow these steps:Sign in to your Zendesk account.Click your profile icon in the top-right corner.Select View profile or Profile...
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Tanu Thakur created an article,
Understanding Microwave Settings
Microwave ovens come with different power levels and preset options designed to make cooking, heating, and defrosting food easier. Knowing how to use these settings can help you achieve the best re...
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Tanu Thakur created an article,
What is the return policy?
Returns and RefundsWe accept returns for eligible products within 30 days of delivery, provided items are unused and in their original packaging. To initiate a return, please contact our support te...
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Tanu Thakur created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Tanu Thakur created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Tanu Thakur created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Tanu Thakur created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Tanu Thakur created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Tanu Thakur created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Tanu Thakur created an article,
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...